Care Opinion

Kindness at Mum’s MRI scan appointment

Posted By McK69

"Kindness at Mum’s MRI scan appointment"

About: Radiology / MRI Scans

(as a relative),

My late Mum attended Stracathro Hospital radiology department for a MRI scan.

All staff throughout the department managed her care with the utmost kindness, attention to detail and ensuring she and us, her family accompanying her, were informed and supported throughout the appointment.

Mum had memory problems and a potential cancer diagnosis. This was taken into consideration in a personal and individualised way to manage Mum’s needs.

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Responses

Response from Michael Conroy, Manager, Imaging ( Radiology/Nuc Med/Dexa/PET/CT)Patient Access and Assurance, NHS Tayside 4 months ago
Michael Conroy
Manager, Imaging ( Radiology/Nuc Med/Dexa/PET/CT)Patient Access and Assurance,
NHS Tayside

Submitted on 13/11/2024 at 10:17
Published on Care Opinion at 10:17

Dear McK69,

I am sorry to here the loss of your mother.

Thankyou for taking the time in posting this really positive response about your mums experience whist attending for an MRI scan in Stracathro.

The team will be delighted with your perception of our service and I will ensure this is shared throughout the department.

Kind Regards

Mike

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by McK69 (a relative)

Thank you for your reply and for sharing my story with the staff at Stracathro Radiology department who cared for my late Mum.

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