"Amazing care"

I was admitted to day ward 4C at gartnavel royal hospital for knee surgery. From 1st encounter with staff, the were friendly, caring and professional each introducing themselves by name.

All of my needs, wants and concerns were met with compassion and empathy.

From the anaesthetic registrar, to theatre and all anaesthetic staff you all did your utmost to ensure I was at ease, relaxed and exceptionally well cared for. I was reassured every step of the way.

To the recovery staff I thank you for your amazing care ensuring I was kept pain free and giving me lovely cold water. To Esther my lovely nurse who cared for me on the ward and especially thanks to Mr Bell my surgeon for your skill, patience and empathy. And recognition to Mr Bell' s secretary Margaret who during all my time on waiting list was always professional, caring and very accommodating regardless of how busy she was.

Thank you all, great job and a great example of caring attitudes in our NHS.