"An outstanding service"

About: Social Care Services / Community Alarm Service

(as a relative),

My late Mum received the utmost personal and professional care from the Community Alarm Service in Arbroath, Angus. They were unfailing in their compassionate, patient  and kind response, day and night when my Mum summoned assistance.

They also treated me, an anxious and emotional family member with respect and understanding. 

I will never forget their attention to detail and the gentle handling and respectful care they gave my Mum. The Call handlers who listened and the Team members who attended to Mum provide an outstanding service. 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Tracey Abbot-Gray, Home Care Resource Manager, Enablement & Response(South) /Community Alarm, Angus Health & Social Care Partnership 4 months ago
Tracey Abbot-Gray
Home Care Resource Manager, Enablement & Response(South) /Community Alarm,
Angus Health & Social Care Partnership

Home Care Resource Manager responsible for for the enablement and response teams that cover Arbroath, Carnoustie & Monifieth (South Angus) also Manager for the Community Alarm Service

Submitted on 10/12/2024 at 10:17
Published on Care Opinion at 10:20


Dear McK69

Thank you for your feedback. It is nice to hear how supportive and attentive our staff are in the provision of support to our people in Angus. It is much appreciated and has been shared with our Teams.

Our staff are a huge asset to our service and always go above and beyond in the care of our people in Angus, particularly around times when loved ones and carers require that extra support in their hour of need.

Many Thanks

Tracey

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k