"A superb pair of professionals"

About: Royal Devon & Exeter Hospital (Wonford) / Cancer Services Royal Devon & Exeter Hospital (Wonford) Cancer Services Exeter EX2 5DW Royal Devon & Exeter Hospital (Wonford) / Medical Imaging Royal Devon & Exeter Hospital (Wonford) Medical Imaging Exeter EX2 5DW

Posted by Hector24 (as a service user), 3 months ago

Received a message from my GP after a routine PSA came back significantly elevated. Immediate referral. Within the week had an oncology appointment. After that I received an appointment for an MRI. That was 5 days after seeing oncologist. Amazing.
Had the appointment, and what a superb pair of professionals.
Thank you.
I'm now awaiting the outcome.

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Responses

Clare Rowley

Clinical Matron (Eastern Services), Cancer Services (Eastern Services),

Royal Devon University Healthcare NHS Foundation Trust

Submitted on 10/12/2024 at 10:52

Published on Care Opinion at 10:52

Dear Hector24
Thank you for your positive feedback.
I'm really pleased to hear that you were able to have an oncology appointment and MRI quickly - we know it can be a worrying time waiting for these appointments.

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Elizabeth Chapman

Cluster Support Productivity Manager / Admin Services Manager (Eastern Services), Specialist Services - Medical Imaging / Radiology (Eastern Services),

Royal Devon University Healthcare NHS Foundation Trust

Submitted on 27/12/2024 at 09:35

Published on Care Opinion at 09:35

Dear Hector24
My name is Liz Chapman and I am the Cluster Support Manager in Medical Imaging. I am pleased to hear that the MRI bookings team was able to quickly set up your MRI appointment. The team work to ensure patients are seen quickly as we know it can be a worrying time. We appreciate you taking time to share your experience on the quick turnaround time for the MRI and how professional the team were during the imaging.
I will share this excellent feedback with the team.
Kind Regards
Liz Chapman

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Update posted by Hector24 (a service user) 2 months ago

Pleased to see that my comments are being read. Thank you. Hope you all had a great Christmas.

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