Care Opinion

Super helpful, patient and reassuring

Posted By geminijw35

"Super helpful, patient and reassuring"

About: Royal Alexandra Hospital / Irritable Bowel Syndrome Clinic

(as the patient),

The IBD Team based in Glasgow (New Victoria Hospital, Queen Elizabeth University Hospital, Gartnavel Hospital) were super helpful, patient and reassuring when I was coming to terms with my diagnosis of Crohns Disease and its treatment. I called the IBD hotline on a number of occasions and was called back quickly and given the advice I was looking for. I felt well cared for by the team, I am very glad a service like this exists.

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Responses

Response from Lisa Martin, Patient Experience and Public Involvement Manager, Patient Experience and Public Involvement Team, NHS Greater Glasgow and Clyde 2 months ago
Lisa Martin
Patient Experience and Public Involvement Manager, Patient Experience and Public Involvement Team,
NHS Greater Glasgow and Clyde

Plan, design and deliver patient and user engagement opportunities

Submitted on 30/12/2024 at 08:35
Published on Care Opinion at 08:35

Dear geminijw35,

Thank you for sharing such lovely feedback about the quality of communication, treatment and care received by the IBD team. I know they will be delighted to hear that they were able to have such a positive impact. I will be sure to share your kind words with them.

Best wishes,

Lisa, Patient Experience Public Involvement Team.

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