"Amazing people"

About: Children & Young People Physical Health / Doncaster Health Visitors 0-5

(as a service user),

The family hub has been a life saver for me and my family, especially first friends.

When we first started to come to group i was in a very low place, i was a new mum, in a new house, in a new city. I had a 5 year old already but i felt completely out of my comfort zone. I felt i knew nothing about raising a baby, or how i was going to cope.

From day 1 the family hub staff were amazing. They were all so loving and supportive right away i felt at ease and felt loved, as a new mum its usually all about the baby but they made me understand how important i am as a person still and not just a mum.

Each week my baby grew in development and confidence, seeing all the other babies and playing with them, i saw a huge growth in my boy.

Talking to other mums who were going through what i was, helped in so many ways. Hand on heart i can say if it wasn't for first friends and the staff at the hubs i wouldn't be the strong mummy i am today and i can't thank them enough for helping me through such a challenging part of my life.

I must also mention i am disabled and nothing was ever too much for the staff, they helped me when i physically needed them, they helped me with my baby when i needed them, they were amazing.

Thank you from the bottom of my heart for everything and keep up the amazing work you all do, you show so much love to everyone who walks through that door and that is something special that no one can take away.

Thank you family hubs x

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Responses

Response from Emma Dickinson, Children's Care Group, Rotherham, Doncaster and South Humber NHS Foundation Trust 2 months ago
Emma Dickinson
Children's Care Group,
Rotherham, Doncaster and South Humber NHS Foundation Trust
Submitted on 24/12/2024 at 12:31
Published on Care Opinion at 12:38


Thank you BexD for your lovely comments.

It is wonderful to hear how the Family Hub and all the staff have helped and supported you. It sounds like your experience has been invaluable to your whole family. It is so warming to hear how your son is developing and playing with other babies at the First Friends group and how you have had all the support you have needed.

I will make sure I pass your comments onto all the staff from the First Friends group and the Family Hub.

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