Care Opinion

They were happy to help in whatever way possible

Posted By TClydesdale

"They were happy to help in whatever way possible"

About: The Ulster Hospital / Endoscopy Unit

(as a service user),

My daughter who has ASD attended Ulster hospital Dundonald for an OGD in September. The staff were very patient, took their time and were very professional with my daughter.

My daughter has a health passport and they were very happy to read it and help in whatever way possible to make my daughter feel at ease for her appointment.

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Responses

Response from Cathy McDowell, Lead Nurse ATICS, Surgery - Anaesthetics, Theatres & ICU, South Eastern Health & Social Care Trust 2 months ago
Cathy McDowell
Lead Nurse ATICS, Surgery - Anaesthetics, Theatres & ICU,
South Eastern Health & Social Care Trust

Submitted on 24/12/2024 at 14:20
Published on Care Opinion at 14:20

TClydesdale,

It is great to hear that your daughter's needs were a priority for our team in the Ulster Endoscopy unit and I am happy to hear that her experience was less stressful because of the attention she received from the staff.

Thank you for taking the time to post your thoughts and I will pass your compliments on to the team,

Cathy

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