Care Opinion

I waited more than 60 mins for secure medication

Posted By Raiden

"I waited more than 60 mins for secure medication"

About: Royal Alexandra Hospital / Acute Medical Unit (Ward 2) Royal Alexandra Hospital / General Medicine (Wards 8, 10, 11, 14, 15, 18 & 27)

(as the patient),

I waited more than 60 mins for secure medication in ward 27 absolutely appalling as I was treated fabulously in ward 2  before being moved to ward 27. I got my inhaler as soon as I arrived on ward as ward 2 had called up but for at least an hour I didn't even get to speak to an auxiliary never mind a doctor or nurse this is also not my first issue in ward 27 and I asked to be moved to a separate ward as I did not want the emotion or physical stress 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lisa Martin, Patient Experience and Public Involvement Manager, Patient Experience and Public Involvement Team, NHS Greater Glasgow and Clyde 2 months ago
Lisa Martin
Patient Experience and Public Involvement Manager, Patient Experience and Public Involvement Team,
NHS Greater Glasgow and Clyde

Plan, design and deliver patient and user engagement opportunities

Submitted on 30/12/2024 at 10:34
Published on Care Opinion at 10:34

Dear Raiden,

Thank you for taking time to share your feedback with us. I'm sorry to learn about your experience with a delay in receiving medication. Our Senior Charge Nurse is keen to investigate this further for you, and would be grateful if you would please contact her on:

cara.andrews3@nhs.scot

Best wishes,

Lisa, Patient Experience Public Involvement Team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k