"First class service from start to finish"

About: Grantham & District Hospital / Endoscopy

(as a service user),

I recently attended the Endoscopy Department for a colonoscopy after a possible cause for concern had been identified on a previous CT scan (incidental finding from scan carried out to investigate another issue).

I was rather anxious about the procedure, but I received first class service from start to finish! Each & every staff member were extremely professional; they all made me feel very reassured & as relaxed as possible throughout. I was treated with the utmost dignity at all times. Very grateful to receive the results of my investigation straightaway after the appointment.

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Responses

Response from Carolann Belk, Matron, Endoscopy, United Lincolnshire Teaching Hospitals NHS Trust 2 months ago
Carolann Belk
Matron, Endoscopy,
United Lincolnshire Teaching Hospitals NHS Trust
Submitted on 09/01/2025 at 16:18
Published on Care Opinion at 16:18


Hi

Thank you for your very kind comments following on from your recent visit to our Endoscopy Unit at Grantham Hospital. We always appreciate and value when our patients take the time to share their feedback.

I was really pleased to read that you found our team to be informative, supportive and caring especially as you were very anxious about coming in for your procedure. I will pass your lovely comments on to the team.

Best regards

Carolann, Endoscopy Matron

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