Care Opinion

I felt very well cared for

Posted By Louise482

"I felt very well cared for"

About: Outpatients Department / Fracture Clinic University Hospital Monklands / Emergency Department

(as the patient),

I had a fall and attended Minor Injuries at A&E. After scans and treatment I had broken my foot. The staff were excellent, I felt very well cared for, especially with care given from nurses Adele and Joanne. I felt really unwell before I came home and both nurses stayed with me and helped until I felt better and was able to be discharged. The aftercare from the Orthopaedic clinic has been great too - thank you.

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Responses

Response from Claire Fenwick, Service Manager, Medicine, NHS Lanarkshire 2 months ago
Claire Fenwick
Service Manager, Medicine,
NHS Lanarkshire

Submitted on 03/01/2025 at 11:28
Published on Care Opinion at 11:28

picture of Claire Fenwick

Dear Louise482,

Thank you for asking the time to post about your experience at our minor injuries unit and especially the feedback about Adele and Joanne- we will be sure to share this with them. I will also pass on the lovely feedback to the ortho team. I am so glad that you felt well cared for and that you are starting to recover now,

Thanks again for taking the time to post,

Kind Regards

Claire

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