Care Opinion

Their level of care was second to none

Posted By Raiden

"Their level of care was second to none"

About: Royal Alexandra Hospital / General Surgery (wards 19, 20, 24, 26 &29)

(as the patient),

I spoke with the consultant Harry on ward 29 on a few occasions and he has been the only consultant to treat me as a human being and also has helped with everything and anything I have needed he has went above and beyond board to help me with anything I have needed and would highly recommend him to anyone.

Staff nurses David and Paulina went above and beyond the call of duty to help me in comparison to other staff members I would highly recommend them to look after anyone from children to adults, their level of care was second to none, thank you so much again guys and a happy new year to both of you.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lucy Dorrian, Patient Experience and Public Involvement Manager, Patient Experience and Public Involvement Team, NHS Greater Glasgow and Clyde 2 months ago
Lucy Dorrian
Patient Experience and Public Involvement Manager, Patient Experience and Public Involvement Team,
NHS Greater Glasgow and Clyde

Submitted on 03/01/2025 at 17:46
Published on Care Opinion at 17:46

Dear Raiden,

Thank you for taking the time to tell us about your experience and it is great to hear that you have felt supported by the consultant Harry on ward 29 and staff nurses David and Paulina. I will make sure that they hear your positive words about the difference they made to your care.

Thanks

Lucy, Patient Experience and Public Involvement Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Pamela McQuarrie, Clinical Services Manager, General Surgery & Outpatients, Royal Alexandra Hospital, NHS Greater Glasgow and Clyde 2 months ago
Pamela McQuarrie
Clinical Services Manager, General Surgery & Outpatients, Royal Alexandra Hospital,
NHS Greater Glasgow and Clyde

Submitted on 06/01/2025 at 15:32
Published on Care Opinion at 15:32

picture of Pamela McQuarrie

Dear Raiden

Thank you so much for your thoughtful message and kind recognition of our team's efforts. It means a great deal to us that you noticed the dedication and care we strive to provide. It's incredibly rewarding for the staff to hear their efforts have made a positive impact. We have ensured your feedback has been shared on to all named.

Warm regards

Pamela

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k