Care Opinion

They catered to all my needs

Posted By Raiden

"They catered to all my needs"

About: Royal Alexandra Hospital / General Surgery (wards 19, 20, 24, 26 &29)

(as the patient),

The staff nurse Lorraine was fantastic gave medication on time and anytime I needed pain relief I got it straight away and the 3 auxiliaries Leigh, Munachi and Gary catered to all my needs and were fantastic any time I needed Lorraine they went and got her straight away and also went above and beyond to help me as I was extremely depressed and Leigh cheered me right up with her banter and jokes thank you all so much again

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Responses

Response from Pamela McQuarrie, Clinical Services Manager, General Surgery & Outpatients, Royal Alexandra Hospital, NHS Greater Glasgow and Clyde 2 months ago
Pamela McQuarrie
Clinical Services Manager, General Surgery & Outpatients, Royal Alexandra Hospital,
NHS Greater Glasgow and Clyde

Submitted on 06/01/2025 at 15:38
Published on Care Opinion at 15:38

picture of Pamela McQuarrie

Dear Raiden

Thank you once again for taking the time to share your kind feedback. It is heartwarming to hear our staff have brought you comfort and cheer along with their attentiveness in managing your pain care, as it has clearly made a difference to you during your stay with us. Knowing it brought you relief and some positivity means the world to us.

I'll be sure to pass along your gratitude to the team, as it will mean a lot to them.

warm regards

Pamela

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