"Not Impressed"

About: Patford House Partnership Patford House Partnership Calne SN11 0EF

Posted via nhs.uk 2 months ago

Currently being treated for bladder cancer, I was called to GWH for a scan on 22nd November. Not having received any results of scan I phoned the surgery on 3rd January for any results. The receptionist said a letter had been received but was not qualified to explain the details and made an appointment for a phone call from a clinician to call me on 4th between 1530 and 1730. am still awaiting said call ( now 1515, 5th Jan )

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Patford House Partnership

Submitted on 08/01/2025 at 13:02

Published on nhs.uk at 13:02

Dear Frederick, Thank you for sharing your experience, and we are sorry for the delay in communication. We understand how important it is to receive timely information, especially regarding health matters. We hope the situation is resolved but please do contact us if you need anything further. Kind Regards, Julie Taylor - Operations Manager

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Not Impressed

"Not Impressed"

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