My family support my brother he has schizophrenia and is impossible for him to see any GP, putting his health and wellbeing at risk, huge stress on us expected to be with him 24/7, treat uncontrolled diabetes , try help him.
The appointment system is unfit for purpose frontline staff attitides are deplorable as is the whole surgery with severe mental health its used as a reason to patient blame. Last time he agreed to go he went in to reception,as before staff blocked access to the duty dr by not listening showing no compassion moved on the next patient, telling him they 'didnt understand ' and to 'come back when you can tell us what you Receptionists Admin team should automatically be booking him to see an urgent same day doctor because they are not skilled or trained and think someone in crisis is abusive because they cant communicate the same as non disabled patients.
There is no NHS mental health team in Camden for him the GP knows it's knows their job to provide care and treatment whether its physical or mental health. He's missed his injections and his GP doesnt know this is a relapse because the GPs decided at admin stage he gets turned away.
So many saying the same like we have
"Attiudes to Mental Health need urgent change"
About: James Wigg Practice James Wigg Practice London NW5 2BX https://jameswigg.co.uk/
Posted via nhs.uk
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