"Intelligent, caring and professional"

About: Grantham & District Hospital / Urology

(as a service user),

Both ward Drs on discharge and urology clinic were intelligent, caring and professional. Went over and above usual expectations.

 

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Responses

Response from Julie Record, Matron, Surgery, United Lincolnshire Hospitals NHS Trust 2 months ago
Julie Record
Matron, Surgery,
United Lincolnshire Hospitals NHS Trust
Submitted on 10/01/2025 at 10:20
Published on Care Opinion at 10:20


Dear dendy5555

Thank you for these amazing comments and I will share with the team. It’s a huge morale boost for the staff to read these comments coming in to Care Opinion and the words caring and professional, as matron for the Hub, really do make my day, so thank you from me as well as the team

I hope you re recovering well

KR

Julie

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by dendy5555 (a service user)

Dear Julie, I am pleased that my words were helpful. This was only my second operation in 68 years. I have enjoyed the opportunity to talk to staff from all different parts of the world. As a former youth and community worker and counsellor I like to find out about people and their lives.

I am aware now that it can be a great sacrifice that people make to move to a new country for work. I myself lived in a city far from home when I was young and single, although within England.

The NHS is made up of people from all over the world and without them we would be lost.

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