Care Opinion

Amazing staff

Posted By Bre.C

"Amazing staff"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as a service user),

I felt extremely nervous about having my implant removed as people had told me it’s horrible to have removed but the staff were absolutely amazing and comforted me throughout the whole process. They talked me through each step and tried to distract me as much as possible.

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion last month
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion

I have been working in Sexual Health since 2004 and my responsibilities are Data Validating and responding to Care Opinion feedback. I am very passionate about my job and believe that the human touch is important with patient care.

Submitted on 23/01/2025 at 11:21
Published on Care Opinion at 11:21

picture of Andrew Garratt

Hi Bre.C,

My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I am happy that you were comforted throughout your implant removal and you found the staff amazing. 😊

Kind regards,

Andrew Garratt, Senior Administrator

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