Care Opinion

Kind and caring

Story from nhs.uk

"Kind and caring "

About: Rochdale Infirmary

Immersive Reader

The staff here listened carefully and treated my sister with kindness and professional care. Whilst waiting we were kept clearly informed about the reasons there may be a delay or why someone may be treated before my sister. The doctor’s care was thorough and kindly. The nurse in the treatment room went way beyond expectations even bringing ginger biscuits because she knew ginger was an antidote to sickness.

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Responses

Response from Rochdale Infirmary last month
Rochdale Infirmary

Submitted on 21/01/2025 at 16:17
Published on nhs.uk at 16:17

Immersive Reader

Dear Lynn

Thank you for taking the time to leave feedback on your recent experience at Rochdale Infirmary. We are delighted that you felt our team listened carefully and treated your sister with kindness and professional care, and we are especially glad to hear that you liked our ginger biscuits.

We will ensure that the team involved receive this feedback so they are aware of the difference that they have made to your families care and experience.

Kind Regards

Patient Experience Team

The Northern Care Alliance

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