After a nasty fall on ice, I experienced delayed symptoms of concussion and BPPV, leaving me feeling dreadful and very frightened. I want to express my heartfelt gratitude to the Ambulance team who came to my home and took me to A&E, as well as to the staff and Dr. Pierre, who treated me in emergency care. I was treated with exceptional care and compassion.
Unfortunately, I had to return two days later, but once again, the Ambulance crew, emergency nurses, and Dr. Fran were incredibly kind and supportive. Your professionalism and empathy made what was a terrifying experience much less overwhelming for both me and my husband.
Like many others, I’ve been frustrated with the long waits for outpatient specialist care—an ongoing issue that contributes to a negative perception of the healthcare system at Raigmore. However, this frustration does not extend to the emergency services.
The ambulance crews, nurses, and doctors on the frontline are the true heroes of NHS Raigmore. I cannot thank you enough for the outstanding care.
Thank you
"I was treated with exceptional care and compassion"
About: Raigmore Hospital / Accident & Emergency Raigmore Hospital Accident & Emergency IV2 3UJ Scottish Ambulance Service / Emergency Ambulance Scottish Ambulance Service Emergency Ambulance EH12 9EB
Posted by Caoimhe1 (as ),
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