Care Opinion

Outpatient appointment ESH

Posted By John1907

"Outpatient appointment ESH"

About: East Surrey Hospital / Cardiology

(as the patient),

Cardiac consultation, Appointment nearly on time, ECG carried out efficiently by Claire.

Consultation thorough, clearly explained and outcome discussed.

Parking fee £5.00

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Responses

Response from Katharine Horner, Head of Patient Safety, Experience and Risk, Surrey and Sussex Healthcare NHS Trust last month
Katharine Horner
Head of Patient Safety, Experience and Risk,
Surrey and Sussex Healthcare NHS Trust

Submitted on 20/01/2025 at 15:25
Published on Care Opinion at 15:25

Dear John1907,

Thank you for sharing your feedback regarding your recent cardiac consultation. We’re pleased to hear that your appointment was thorough and that Claire was efficient in carrying out your ECG. It's great to know that the outcome was clearly explained to you.

We understand that parking fees can be an additional expense, and we appreciate your understanding as these charges help support the maintenance of the car park and Trust facilities for patients.

I'll share your feedback with the team.

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