"Consistently good experience"

Regent square practice has been my GP practice for a number of years. I really like the practice, it's run well. I know that if me or my family need an appointment, if I follow the well established rules for same day appointments. We will be seen.

The main reason I wanted to write this, is I rang for my regular 8 week appointment and spoke to the receptionist I've spoken to so many times before and she is so incredibly helpful. It occurred to me, she stands out with how helpful she is but at the same time every receptionist has been nice that I've spoken to.

I want to say thank you and that I really appreciate how you have helped me. I also appreciate how kind and caring the nurses and care assistants are. I always come in to appointments and feel at ease.