"Out of hours dental care at UHW"

I want to express my heartfelt gratitude for the exceptional care I received from Scott at the out-of-hours dental service within University Hospital Wishaw. From the moment I walked in, he was incredibly kind, compassionate, and professional, which instantly put me at ease during a very painful and stressful time.

Scott took the time to thoroughly explain everything he was doing and what I could expect, ensuring I felt informed and comfortable throughout the process. His caring approach and genuine empathy made a difficult situation so much more manageable. Despite the pain I was in, his calm demeanor and expert care reassured me that I was in the best hands. Thanks to his incredible professionalism and attention to detail, he resolved my dental issue and helped me leave feeling so much better than when I arrived. I cannot thank him enough for his kindness and the excellent service he provided—I truly felt cared for, and his efforts made a huge difference to me.

I’d also like to take this opportunity to thank all the staff within the out-of-hours department. From start to finish, everyone I encountered was courteous, professional, and understanding. The team worked efficiently and with such kindness, creating a calm and welcoming atmosphere despite the challenges of emergency care. Their dedication to patients is truly commendable, and I’m so grateful for the vital service they provide.

Scott and the entire team at the out-of-hours dental service within University Hospital Wishaw are an absolute credit to the NHS. Thank you all so much for your kindness, compassion, and the outstanding care you provide—it truly means the world.