Care Opinion

My care was of the highest quality

Posted By JulyWed59

"My care was of the highest quality"

About: Maternity care / Labour suite maternity

(as a service user),

I unfortunately was given devastating news at my 12 week scan that I had miscarried. 

I was given a few options and decided the medical route was the best option for me. 

2 days later I arrived at the QEUH labour ward where I was to deliver my baby. I was terrified and filled with dread, I didn’t know how I was going to manage. However, I was sent two of the most caring and compassionate midwives to look after me. 

My care was of the highest quality, they spoke me through every milestone, I felt safe and so well looked after - even though it was such horrible circumstances. 

Kelly and Gill looked after me and my partner equally, they were so informative and professional at all times.

I will be forever grateful that those ladies were my midwives, both are such a credit to the QEUH labour ward. 

All doctors and midwives gave excellent care throughout my time, but my midwives were amazing! 

Thank you so much!

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC last month
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 31/01/2025 at 14:25
Published on Care Opinion at 14:25

picture of Kevin Torbet

Dear JulyWed59

We are so sorry for your loss and truly appreciate you sharing your experience during such a difficult time. It’s heartening to hear that Kelly, Gill, and the wider team at the QEUH labour ward provided you with such compassionate and professional care when you needed it most.

Ensuring that patients feel supported and safe, even in the most challenging circumstances, is so important to us.

We will make sure your kind words are shared with the team.

Thank you for taking the time to express your gratitude—we send our warmest wishes to you and your partner.

Kind regards

Kevin

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