Care Opinion

Support and and Assistance

Posted By neptuneep76

"Support and and Assistance"

About: Adult Health Services / Macmillan Improving the Cancer Journey North Lanarkshire

(as a service user),

Found myself in the unfortunate position of being diagnosed with cancer and having a relationship break up leaving me homeless.

Having never been in either position, My MacMillan nurse was able to advise and sign post me to the relevant services.

They were able to communicate and advocate on my behalf which I found extremely helpful, as being in pain and having little energy was difficult to deal with.

They were also able to make all the necessary phonecalls and gather information I required for funding and support, which at the time I was unable to do.

My MacMillan nurse was always there to answer my calls and any questions I had in what was an extremely stressful situation. They always had time to listen and understand and were able to provide a sense of clarity to what seemed an impossible endless position to be in. My living situation and funding have now been resolved thanks to my MacMillan nurse and I can now just concentrate fully on getting stronger.

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Responses

Response from Arlene Williams, Macmillan Senior Programme Officer, Macmillan Improving the Cancer Journey Lanarkshire, Macmillan Improving the Cancer Journey North Lanarkshire last month
Arlene Williams
Macmillan Senior Programme Officer, Macmillan Improving the Cancer Journey Lanarkshire,
Macmillan Improving the Cancer Journey North Lanarkshire

Submitted on 26/01/2025 at 18:21
Published on Care Opinion on 27/01/2025 at 08:02

Hi neptuneep76.

Thank you for sharing your experience during what must have been an incredibly challenging time. We’re truly sorry to hear about the difficulties you faced, but pleased to hear how our Improving the Cancer Journey (ICJ) service was able to provide the support you needed at the right time. We’re glad we could help resolve your living situation and funding, allowing you to focus on your health and recovery.

If there’s anything further we can do to support you, please don’t hesitate to reach out.

Best wishes.

Arlene Williams, Senior Programme Officer, Macmillan Improving the Cancer Journey.

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