Care Opinion

The staff are all so kind & helpful

Posted By Karmic

"The staff are all so kind & helpful"

About: Outpatients Department / Carers Cafe Outpatients Department / Wellbeing

(as a service user),

I have been using the outpatient services at St. Andrews Hospice for a few weeks now (carers cafe + relaxation/alternative therapy).

I have found that the treatments eg reflexology = reiki to be great help.

The staff are all so kind & helpful, nothing is too much bother for them.

Thank you for all your help + support

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Responses

Response from Margaret Wilkie, Deputy Chief Executive/Head of Clinical Services, St Andrew's Hospice last month
Margaret Wilkie
Deputy Chief Executive/Head of Clinical Services,
St Andrew's Hospice

Submitted on 24/01/2025 at 08:52
Published on Care Opinion at 08:52

picture of Margaret Wilkie

Dear Karmic,

Thank you very much for sharing a little of your story and for taking the time to write such lovely comments about our services here at St Andrew's Hospice. I understand from your comment that you may be a carer. I am sure that you face many challenges so I am pleased to hear that the support and treatments that you have received have been a great help to you.

Our staff always aim to do whatever they can to meet your needs and I am delighted that you found this to be the case. The team will be very happy to hear that they have helped and that you have noted their kindness and helpfulness.

Thank you again for sharing your thoughts. By leaving a comment you help to shape our future direction and to ensure that we are getting it right for you and all other users of our services.

I am aware that you are on a difficult journey. Please don't hesitate to reach out if myself or the team can help you further,

Warmest regards,

Margaret

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