Care Opinion

Everything was excellent

Posted By AnnaB48

"Everything was excellent"

About: East Surrey Hospital / Accident and emergency Oxted Health Centre

(as the patient),

I was referred by my GP to East Surrey Hospital.

I arrived at the Emergency Department which was very busy, I was booked in with the referral papers given to me previously that day by my GP.

From the beginning, everything was excellent. The team of 6, including Nurses and a Doctor, asked various questions and were most charming and dedicated.

I had two further ECGs, blood pressure, and oxygen tests, including previously at my GP Surgery and the attention I received from start to finish was first class, including the quick way my GP acted initially which I believed saved me. 

My sincere thanks to everyone.


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Responses

Response from Katharine Horner, Head of Patient Safety, Experience and Risk, Surrey and Sussex Healthcare NHS Trust last month
Katharine Horner
Head of Patient Safety, Experience and Risk,
Surrey and Sussex Healthcare NHS Trust

Submitted on 01/02/2025 at 16:24
Published on Care Opinion at 16:24

Dear AnnaB48,

Thank you so much for taking the time to share your experience, we are pleased to hear that you received excellent care from the team. Your kind words will be shared with the staff involved. Wishing you all the best in your recovery, and thank you again for your thoughtful message.

Regards,

Katharine

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