Care Opinion

Exceptional people doing exceptional work

Posted By JenP0408

"Exceptional people doing exceptional work"

About: ACCORD Hospice

(as a relative),

As a family we are forever grateful for the care, company and empathy shown to my dad in his final days.

The staff are so perfectly suited to what they do, highly skilled individuals who instantly put patients and families at ease with their gentle yet efficient approach.

To have the opportunity to have these precious days spent as a family in such a warm and comfortable environment meant more than we could attempt to articulate in words.

Thank you to every member of staff at Accord Paisley, you are all exceptional people, doing exceptional work.

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Responses

Response from Brian Hunter, Clinical Services Manager, ACCORD Hspice last month
Brian Hunter
Clinical Services Manager,
ACCORD Hspice

Submitted on 27/01/2025 at 10:53
Published on Care Opinion at 10:53

Thank you so much for your kind words. I am so glad your Dad's final days were peaceful and that we were able to ensure you had the time and environment to maximise these moments as a family. At ACCORD we constantly evolve our services to meet every need, by the right staff, at the right time. I will pass on your kind words to the Team. Please don't hesitate to reach out if we can help you moving forward at this time.

Thank you

Brian Hunter

Clinical Services Manager

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Response from Jacki Smart, Chief Executive, ACCORD Hospice last month
Jacki Smart
Chief Executive,
ACCORD Hospice

Submitted on 27/01/2025 at 11:03
Published on Care Opinion at 11:03

picture of Jacki Smart

Hi there

Thanks for taking the time to leave your feedback for the teams at ACCORD. It means so much to us all that we delivered the support and care to your dad and to you all as a family, that we aspire to and posts like these go a long way to reassuring staff and volunteers. I'll share this with everyone but wanted the thank you personally for such a heartfelt post.

Take care and remember ACCORD are here for you all if you need us.

Sincerely

Jacki

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