"Positive birth experience"

About: Maternity care / Admissions Maternity care / Johnston House Maternity care / Maternity

(as a service user),

I want to extend a massive thank you to the staff in Royal Jubilee Maternity for all they did to make my birth a positive, safe experience. 

This was my first baby and the midwives and care assistants were so encouraging and supportive, I felt like I had personal cheerleaders the whole way through.

I want to say thank you to the night staff in MAU who I met in mid January- especially Marie who came back to see me after the delivery and Geraldine who remembered us from a previous visit. 

Alex was our midwife on delivery suite, she and Karen were so attentive and incredibly good at their jobs. I felt so well looked after, they advocated for me and kept me safe. I will always remember them. 

And the staff in Johnstone house as I recovered, who were attentive and kind. Thank you to midwives Eimear for checking in on me, and Paige for helping us get home sooner. There were so many friendly faces overnight when youre alone with your baby, who were full of congratulations.

Even the domestic staff were full of congratulations. Massive thank you to Melanie, who really helped me get to grips with feeding over nights. 

The Belfast Trust should be extremely proud of the competency of the staff, but also their empathy and kindness, which is second to none. I met so many members of the team, and couldn't fault any of them.

Thank you for the incredible job you do. 

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Responses

Response from Emma Thompson, Service Manager Maternity and Neonatal, Gynaecology and Sexual Health, BHSCT last month
Emma Thompson
Service Manager Maternity and Neonatal, Gynaecology and Sexual Health,
BHSCT
Submitted on 29/01/2025 at 20:49
Published on Care Opinion at 20:49


Hello,

My name is Emma Thompson, I am the service manager for Maternity services in Belfast. I wanted to thank you for taking the time to send us such a lovely review of your care under the team. It always means a lot when people take the time to share their experiences, especially at such a busy time in your life.

I will pass on your kind words to the staff involved and I know they will all be very pleased to get this feedback.

Many Thanks

Emma

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