Care Opinion

My SALT experience

Posted By CindyLS

"My SALT experience"

About: Royal Infirmary of Edinburgh at Little France / Speech and Language Therapy

(as a service user),

I was referred to SALT due to my difficulty in speaking and swallowing. I saw the lovely and amazing Claire several times over the last couple years, and her kindness, thorough help and caring were unwavering throughout even as my diagnosis and issues changed. I have nothing but the highest praise and most profound thanks for Claire. Also, her colleagues were always lovely too when I arrived for appointments. I've only just been transferred to a different SALT team.

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Responses

Response from Lucie McAnespie, Head of Adult Speech & Language Therapy, NHS Lothian last month
Lucie McAnespie
Head of Adult Speech & Language Therapy,
NHS Lothian

Submitted on 28/01/2025 at 14:40
Published on Care Opinion at 14:40

Thank you so much for taking the time to post your comments; I'm glad the you had such a positive experience.

It would be brilliant if you could share Claire's second name so that I can pass your feedback on; I'm sure it will make her day!

Best wishes

Lucie

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Response from Louise Davies, Patient Experience Officer, Patient Experience Team, NHS Lothian last month
Louise Davies
Patient Experience Officer, Patient Experience Team,
NHS Lothian

Submitted on 28/01/2025 at 15:37
Published on Care Opinion at 15:37

picture of Louise Davies

Dear CindyLS

How lovely to hear what an amazing help Claire has been to you.

Just to follow on from Lucie's reply, if you know Claire's surname it would be great if you could please email it to LOTH.Feedback@nhs.scot and make reference to this story. This is so we can make sure your kind comments get to the right person. As Care Opinion is an anonymous platform, we tend not to include the surnames of staff members.

Thank you so much for taking the time to share your feedback with us.

Louise

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