Care Opinion

I was made to feel at ease and reassured

Posted By Ckds02

"I was made to feel at ease and reassured"

About: University Hospital Wishaw / Outpatients

(as the patient),

I had an out patient appointment at Wishaw general reception A, for a colposcopy, I was made to feel at ease and reassured through the whole procedure. 

The two clinical support workers especially, chatting to me through the procedure and taking my mind off it as I was nervous. They made my experience easier with feeling I wasn’t alone. Thank you. 

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Responses

Response from Mhairi Stewart, Senior Charge Nurse, Outpatients (General, Radiology, Orthopaedics And Trauma Assessment, Day Hospital), NHS Lanarkshire last month
Mhairi Stewart
Senior Charge Nurse, Outpatients (General, Radiology, Orthopaedics And Trauma Assessment, Day Hospital),
NHS Lanarkshire

Submitted on 04/02/2025 at 11:25
Published on Care Opinion at 11:42

Dear Ckds02

Thank you for you kind comments and feedback.

Having a Colposcopy can be an intense experience and I am glad that you felt you were well supported and made to feel at ease and less nervous,. I will pass on your lovely feedback to the team.

All the best and thank you again.

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