Care Opinion

My mother

Posted By Tom12

"My mother"

About: Enhanced Care / Acute Care at Home

(as a service user),

I am writing to advise that the Acute Care provided to my mother recently was very impressive indeed.The staff were extremely professional and helpful taking care of Rita especially considering her age almost 88 .

Home care has been a great benefit to her as she remained calm and content in her usual routine . I was also able to carry on with my own work with little inconvenience. 

The family are more than thankful to all those involved.

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Responses

Response from Yvonne Hanna, Manager, Adult Community Services Directorate, Southern Health and Social Care Trust last month
Yvonne Hanna
Manager, Adult Community Services Directorate,
Southern Health and Social Care Trust

Submitted on 05/02/2025 at 11:18
Published on Care Opinion at 11:18

picture of Yvonne Hanna

Hi Tom12,

Thanks so much for taking the time to leave such positive feedback.

I will be sure to share this with the staff.

I am delighted we were able to treat your mum at home so that she could remain in her own routine and that you could also.

I hope your mum remains well and you know how to access us in future if needed.

Many thanks,

Yvonne

Yvonne Hanna

Team Manager AC@H and Older Peoples Ambulatory Services

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