Care Opinion

I felt listened to during this admission

Posted By Mulbop

"I felt listened to during this admission"

About: Craigavon Area Hospital / 2 North Respiratory medicine Craigavon Area Hospital / Pharmacy

(as the patient),

I can't thank Victoria the ward manager and her team enough for their care and compassion shown towards me. For Kirsty making the best cup of tea with her friendly smile, for the hcws, Fiona and the nurses, open University nursing student and doctors that where over my care every single one of you made a difference that I met personally.  Che the pharmacist for his knowledge and care and for going out of his way to say hello. This experience of being in hospital regained my confidence. 

I felt listened to during this admission and leaving feeling I'm going to get the answers I need for the future. 

Best wishes to you all. 

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Responses

Response from Sarah Murray, Assistant Head of Pharmacy – Clinical Services Lead, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust last month
Sarah Murray
Assistant Head of Pharmacy – Clinical Services Lead, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust

Submitted on 11/02/2025 at 16:47
Published on Care Opinion on 12/02/2025 at 11:21

Hello

Thank you so much for your lovely words.

As Lead for Clinical Pharmacy in the Southern Trust, I am delighted with such positive feedback.

Victoria and the team are excellent and I will ensure your story is shared with the pharmacy team on 2North.

Thank you

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