"My sister support and for the family"

About: Occupational Therapy

(as a relative),

Hi 

Just a wee note to say how blown away we feel as a family with the excellent second to none care and attention total support shown to my sister and to us as a family by occupational therapist Lorraine!

Her understanding compassion professionalism has to be commended ! Lorraine showed exceptional qualities which is rarely seen ! We were all going through a difficult time emotionally physically and mentally due to eveline suffering 2 strokes plus broken elbow and broken hip ! Lorraine explained she would be checking in on evelines welfare and support us as a family !

It felt amazing that we didn’t feel we were left on our own it was very scary situation the major responsibility we had with my sister and Lorraine took a weight off our shoulders knowing she was only a phone call away !

Lorraine deserves to be recognised for the excellent job she does the equipment we received to enable my sisters needs ! and also for being a lovely genuine understanding and compassionate person that she is.

Thank you

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Responses

Response from Craig Ross, Senior Manager, East Ayrshire Health and Social Care Partnership last month
Craig Ross
Senior Manager,
East Ayrshire Health and Social Care Partnership
Submitted on 10/02/2025 at 08:54
Published on Care Opinion at 08:54


picture of Craig Ross

Dear IP McLean

Thank you for taking the time to pass on kind words about Lorraine and the input she has given and the positive impact she has made with your family.

Really appreciate the helpful feedback which we will make sure to pass to her directly.

Kind regards

Craig

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