"As Good as it gets"

About: Yeovil District Hospital

My cataract treatment from start to completion was beyond reproach in every way. Tests, in the nhs unit in The Quedam in Yeovil, was quick, staff were informative, attentive & un rushed. The operation in the new unit at ygh was equally professional from start to finish. I was attended by staff who explained both the procedure & recommendations for all after care. The operation was quick, painless & the result is certainly beyond my expectations. All staff were friendly, helpful & considerate. My grateful Thanks to all.

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Responses

Response from Rosannah Bracher, Patient engagement and involvement assistant, Patient Experience and Engagement, Yeovil District Hospital 3 weeks ago
Rosannah Bracher
Patient engagement and involvement assistant, Patient Experience and Engagement,
Yeovil District Hospital
Submitted on 18/02/2025 at 11:22
Published on Care Opinion at 11:41


picture of Rosannah Bracher

Good morning,

Firstly, I would like to say a huge thankyou for sharing your feedback with us and my greatest apologies for the lack of correspondence. I will ensure this gets passed on to all teams involved in your care.

I am so glad that our staff here in Yeovil made you feel as comfortable and as well informed as possible.

Again, thank you for your kind words and I'm wishing you a very speedy recovery.

Kindest regards

Rosie

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