"Angels truly walk amongst us"

About: University Hospital Monklands / Chemotherapy Day Unit (Ward 15)

(as the patient),

From the moment I walked through the door of the Oncology Day Unit I was made to feel welcome and any fears I had were quickly eased by Lorraine and her fantastic team.

Lorraine and her team in ward 11 (15 - Oncology day unit) are angels and I couldn’t have got through my cancer journey without them! The team are professional and exercise excellent patient care daily. The nurses were incredibly compassionate and supportive throughout my treatment, I felt very comfortable and confident in Lorraine and her team’s abilities.

They went above and beyond to ensure my comfort. Lorraine and her team communicate effectively with patients and each other, I have no idea how they manage to maintain a calm demeanour during critical situations.

I feel truly blessed to have been cared for by such an awesome bunch of people. 

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Responses

Response from Mhairi Simpson, Nurse Consultant, University Hospital Monklands, NHS Lanarkshire last month
Mhairi Simpson
Nurse Consultant, University Hospital Monklands,
NHS Lanarkshire

I am the professional lead for cancer nursing and a member of the cancer care management team.

Submitted on 11/02/2025 at 15:00
Published on Care Opinion at 15:00


picture of Mhairi Simpson

Hi Crazydoglady

On behalf of Lorraine and her team as well as the wider service thank you very much for taking the time to provide this wonderful feedback. We really do appreciate it and find it invaluable when people share their experiences of the care and services provided from their perspectives. I am pleased that you experienced compassion and support during treatment from our professional team of staff. I will ensure that this is shared with Lorraine and team today.

thank you again so much,

best wishes

Mhairi

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