Last week I experienced serious chest pains and contacted the ‘Urgent Care – Out of Our Hours Service’ by telephone at 9.30 am. I received a call back from them a few minutes later and was offered an appointment to attend the unit at 10.30 am.
I attended the appointment and had checks and observations, blood tests, ECG and chest X-Ray. Throughout the appointment, all the staff I met (especially Claire) were very friendly, caring, polite and professional and everything was explained to me really clearly. My health checks were all completed by midday.
Later that afternoon I received a telephone call at home from Claire to give me the results of my blood tests and to suggest that I contact my own GP.
Thank you all so much, the Urgent Care Unit in CAH offers a fantastic service and I really appreciated your help.
"I really appreciated your help."
About: Southern Health & Social Care Trust / Urgent Care Centre (Phone First) Southern Health & Social Care Trust Urgent Care Centre (Phone First) BT63 5QQ
Posted by Pnh39 (as ),
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