Care Opinion

No appointments

Story from nhs.uk

"No appointments "

About: Parkwood Surgery

I have been using this surgery for over 20 years . It used to be great, unfortunately now I can’t even get an appointment. It might as well be closed . The website is also very inaccurate. NHS 111 redirects me to my gp surgery and my surgery direct me to 111. I feel absolutely hopeless. For people working who pay taxes and have not all all day trying to get an appointment, which is impossible anyway. It’s disgraceful how we get treated at this surgery.

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Responses

Response from Parkwood Surgery 4 weeks ago
Parkwood Surgery

Submitted on 17/02/2025 at 09:48
Published on nhs.uk at 09:49

Dear Mrs Porter,

We are sorry to hear that your recent experience has not met with the high standards we aspire to achieve. Please contact the surgery using the E-consult online form which you can find on our website under 'Appointments' if you require further assistance with your concern. This service is open daily for all urgent concerns, however on days were demand is high this service will be closed early to protect patient safety, at this time patients will be signposted to the 111 service to assist in there concern.

Kind Regards

Parkwood Surgery

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