"Care received at Emerald Ward"

The ward manager helped me the other day. When i was in bio-care i was crying she helped me to settle and it meant alot to me. She was telling me to take deep breaths and doing it with me. She gave me my dumbo teddy. She spent a lot of time talking to me and trying to distract me.

It felt nice  how much heart she put into being with me and keeping me safe. She stayed with me until i settled and told me i will get through this and that she believed in me which meant a lot. She is a good ward manager, she is really caring and understanding. I appreciate how much she cares.