Care Opinion

Thank you to everyone involved in my care

Posted By Cloughreagh

"Thank you to everyone involved in my care"

About: Cloughreagh House

(as a service user),

I came to Cloughreagh House for 2 weeks rehabilitation after being in hospital. I was delighted with the care I received, everyone was very nice and it was like being on a wee holiday. It was a real treat not having to worry about cooking dinner and having to do dishes. My bedroom was lovely, adequate for my needs and it was kept spick and span.

The Physiotherapists and occupational therapists were excellent and showed me exercises to do to bring the strength back to my legs. I was really impressed with the Gym and I looked forward to my daily visit to it. The Gym itself was so inviting, a beautiful view from the window and plenty of space to complete my exercises. I used to go to a weekly exercise class before Covid but then I stopped doing the exercises.

Coming to Cloughreagh has given me the encouragement I needed and now I intend to keep going with what the physiotherapist has shown me.

Thank you to everyone involved in my care in Cloughreagh House, I enjoyed my time there and would be happy to return in the future if I need to.

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Responses

Response from Ciara Ann McClean, Head of Statutory Residential & Day Care Services, Adult Community Services Directorate, Southern Health and Social Care Trust 2 weeks ago
Ciara Ann McClean
Head of Statutory Residential & Day Care Services, Adult Community Services Directorate,
Southern Health and Social Care Trust

Submitted on 28/02/2025 at 08:36
Published on Care Opinion at 09:25

Thank you for your lovely feedback and we are delighted you had a good experience with us in Cloughreagh. We are please that you felt the rehabilitation was beneficial.

Ciara McClean

Head of Service

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Response from Stephanie Campbell, Senior Support worker Cloughreagh House, Adult Community Services Directorate, Southern Health and Social Care Trust 2 weeks ago
Stephanie Campbell
Senior Support worker Cloughreagh House, Adult Community Services Directorate,
Southern Health and Social Care Trust

Submitted on 01/03/2025 at 15:20
Published on Care Opinion at 15:20

Thank you so much for sharing your story on Care Opinion. I am delighted to read that you enjoyed your time with us in Cloughreagh House and that collectively as a team we contributed to your recovery.

Staff in Cloughreagh House strive to bring each of our Service users an experience which is person-centred and unique to them. They have access to training opportunities which enhances their knowledge and skills. We also work in partnership with the rehab team to achieve positive outcomes for Service Users.

You were very enthuastic about our gym, the development of the gym came as a result of feedback on care opinion and it is used daily by the visiting therapists. As you have commented the gym itself has an inviting atmosphere which can be encouraging to those using it. I hope you do continue with your exercise program now that you are home.

On behalf of everyone in Cloughreagh House I would like to take this opportunity to say thank you again for your lovely feedback and to wish you a speedy onward recovery.

Regards

Stephanie Campbell

Senior Residential Support Worker

Cloughreagh House

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