Care Opinion

Staff were consistently attentive and professional

Posted By moidam18

"Staff were consistently attentive and professional"

About: Royal Victoria Hospital / Accident & Emergency

(as a service user),

Having 2 coincidental areas of severe pain at the one time, I had to attend RVH ED. Staff were consistently attentive, professional and person centred in meeting my needs. Following tests and comprehensive care I left the department with a diagnosis and treatment plan for which I am grateful. Thank you all

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Responses

Response from John Barron, Service Manager, Service Manager, Urgent and Emergency Care, Belfast Health and Social Care Trust 5 days ago
John Barron
Service Manager, Service Manager, Urgent and Emergency Care,
Belfast Health and Social Care Trust

Submitted on 12/03/2025 at 20:00
Published on Care Opinion at 20:00

Dear moidam18,

I’m John Barron, Service Manager for Urgent and Emergency Care. I’m sorry to hear you were quite unwell. Thank you for taking time to share your experience of the ED staff involved in your care. I’ll be sure to pass on your appreciation – it’ll be such an encouragement for them.

I trust you are making a steady progress.

Best regards

John

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