Care Opinion

They constantly checked to see if we needed anything

Posted By Anniefn450

"They constantly checked to see if we needed anything"

About: Craigavon Area Hospital / Blossom Ward (Paediatrics) Craigavon Area Hospital / Ear, Nose and Throat Craigavon Area Hospital / Emergency Department

(as a parent/guardian),

My daughter was admitted to Blossom in Craigavon Area Hospital from Paediatric A&E with fully blown Tonsillitis. She had become unwell at home and was at the point she couldn't orally take her medication.

They inserted a cannula in A&E and proceeded to start an IV Antibiotic on advice from ENT. All staff in A&E and Blossom down to the wee student nurses were absolutely fantastic and couldn't do enough for both my daughter and myself, they constantly checked to see if we needed anything and have just been brilliant.

Initially bloods were taken in A&E which showed her infection markers high, so both this and how sick she was and being unable to take meds orally resulted in her admission. 

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Responses

Response from Linzi Hughes, Ward Manager Blossom ward, Children and Young People's Directorate, Southern Health and Social Care Trust 3 weeks ago
Linzi Hughes
Ward Manager Blossom ward, Children and Young People's Directorate,
Southern Health and Social Care Trust

Submitted on 21/02/2025 at 15:43
Published on Care Opinion at 15:43

Hello and thank you for this lovely care opinion.

It is great to hear of your very positive journey right from A&E to your stay on blossom. It seems that staff worked together to ensure your daughter was well cared for.

I hope your daughter is now recovering well.

Many thanks

Linzi Hughes

Blossom ward manager

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Update posted by Anniefn450 (a parent/guardian)

Many thanks for your response Linzi, she's delighted to be home and continuing to recover. She is still very sore at times and very sleepy due to pain relief and Antibiotics. Thanks again to the lovely staff and I hope they enjoyed their chocolates x

Response from Stacey Hardy, Lead Nurse CAH Emergency Department, DHH Emergency Department and STH Minors Injuries Unit, Medicine and Unscheduled Care Directorate, Southern Health and Social Services Trust 2 weeks ago
Stacey Hardy
Lead Nurse CAH Emergency Department, DHH Emergency Department and STH Minors Injuries Unit, Medicine and Unscheduled Care Directorate,
Southern Health and Social Services Trust

Submitted on 03/03/2025 at 23:06
Published on Care Opinion at 23:06

Thank you for taking the time to share your personal experience of the Emergency Department at Craigavon Area Hospital. I am glad your daughter was treated well by the medical and nursing staff. I will share your kind words with the team. I hope your daughter is recovering well following her illness.

Stacey

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