Care Opinion

Omagh hospital urgent care

Posted By Emma lowry

"Omagh hospital urgent care"

About: Omagh Primary Care Complex / Urgent Care and Treatment Centre

(as a parent/guardian),

My four year old daughter had an unfortunate accident which resulted in a broken finger and nasty wound.

She attended urgent care in Omagh on Sunday and was treated by Teresa.

We have been back twice since and my little girl trusts Teresa so much that she made a special request to be seen by her. She ran straight to Teresa and give her a hug and I could see the genuine and innocent trust and belief she held in Teresa as nurse as she carefully and gently re dressed her finger. Teresa was so calm, reassuring and an all out wonderful nurse. We can’t thank her enough for being so kind and caring at a very worrying time. 

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Responses

Response from Ciara McAree, OHPCC UCTC/CAU Manager, Acute, WHSCT 2 weeks ago
Ciara McAree
OHPCC UCTC/CAU Manager, Acute,
WHSCT

Submitted on 25/02/2025 at 13:48
Published on Care Opinion at 13:48

Dear Emma Lowry,

Thank you for taking the time to share you and your daughters recent experience in UCTC on the Care Opinion platform.

I am pleased to read that Teresa was calm, reassuring and built up a trusting relationship with your daughter.

I will share your lovely feedback with Teresa and all the staff in UCTC.

Lastly, I hope that your daughter makes a speedy recovery.

Kind regards,

Ciara McAree

Manager UCTC/CAU

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