Care Opinion

We have benefited from this service

Posted By leowf65

"We have benefited from this service"

About: Locality Health and Care Services / Frontdoor Service - South

(as a relative),

During what has been a very challenging time, it has been so beneficial to have received quality support from a member of F.D.S. He has been an asset to the team because

1. He put my husband (patient) at the centre. He took time to get to know him + find common interests.

2. The quality of care he has provided has been of a very high standard. The support has included me and was appreciated. I am very grateful to have benefited from this service.

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Responses

Response from Ally Smith, Team Manager - Social Care Rvw and Day Care, Locality Health & Care Services, East Ayrshire HSCP 2 weeks ago
Ally Smith
Team Manager - Social Care Rvw and Day Care, Locality Health & Care Services,
East Ayrshire HSCP

Submitted on 27/02/2025 at 17:46
Published on Care Opinion on 28/02/2025 at 07:59

Hi,

My name is Ally Smith and I am currently managing the Front Door Service. It is good to hear that you received person-centred care from the team and that you felt the care was of a very high standard. This is an essential part of what the Front Door Service do and it’s encouraging to hear this was the experience that you and your husband had.

Thanks for taking the time to give us feedback – this will be passed on to the team and give them all a boost, I am sure!

Kind regards,

Ally

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