Care Opinion

They couldn't do enough for me

Posted By Cloughreagh

"They couldn't do enough for me"

About: Cloughreagh House

(as a staff member posting for a patient/service user),

I came to Cloughreagh House for two weeks following a short stay in hospital. It was like a breath of fresh air after the busyness of the hospital. 

The staff were very welcoming and they couldn't do enough for me, they were very helpful. 

I had a lovely bedroom looking out onto the garden which I'm sure is lovely in the summertime.  The whole environment was very peaceful and relaxing and I feel well rested now and ready to go home. 

I have benefited from the exercises which the physiotherapist  has given me and I feel much stronger physically. 

I thought Cloughreagh House was absolutely brilliant and I couldn't find fault with it. I would give it 150%

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Responses

Response from Stephanie Campbell, Senior Support worker Cloughreagh House, Adult Community Services Directorate, Southern Health and Social Care Trust 2 weeks ago
Stephanie Campbell
Senior Support worker Cloughreagh House, Adult Community Services Directorate,
Southern Health and Social Care Trust

Submitted on 01/03/2025 at 14:36
Published on Care Opinion at 14:36

Thank you for the kind words you have shared about your stay here in Cloughreagh House. We aim to provide a comfortable and calm atmosphere for our Service Users as this will promote recovery and the natural elements such as the garden helps to create a soothing environment. Our garden is user friendly and is indeed lovely in the summertime.

I am also pleased that you are feeling the benefit from the imput by the physio/OT team. We are a multi-displiniary team and work together to provide a person-centred care approach for all of our Service Users.

I will share your positive feedback with the team and on behalf of all the staff I would like to wish you all the best on your journey forward.

Regards

Stephanie Campbell

Senior Residential Support Worker

Cloughreagh House

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