My mum had 2 strokes in a month. She was seen in ED and admitted to the stroke unit for three days. She then transferred to yealm ward for rehab lasting six days. The care she received was beyond expectations.
The emergency dept dr Fred and nurses and HCA’s from the triage nurse to all staff giving ongoing care was amazing.
The stroke team nurses came to Ed and were lovely. They were so knowledgeable and caring and personable. Everything was beyond expectations. She was then transferred to the stroke unit. The cleaners, tea ladies, HCA’s nurses and drs were so kind. Mum felt so safe and cared for.
She was then transferred to yealm ward. The care continued. All staff throughout the next journey was as experienced throughout the patient journey. The OT’s and physios were so patient and kind. We even had a visit from a support dog and volunteer on the unit which helped with mums mood. I would like to thank Cynthia for the care her team provided.
I have worked in healthcare for 30 years. I know great care when I see it in challenging times. There was nothing more than could have been provided from medical care to personal care. The personal touches laughs and kindness exceed expectations. I firmly believe that Exeter is the best hospital in the south west peninsula. Please please pass on our thanks to everyone involved in mums care. The organisation should be so proud of the care provided. I cannot thank you all enough.
"The organisation should be so proud of the care provided."
About: Royal Devon & Exeter Hospital (Wonford) / Accident and emergency Royal Devon & Exeter Hospital (Wonford) Accident and emergency Exeter EX2 5DW Royal Devon & Exeter Hospital (Wonford) / Stroke Services Royal Devon & Exeter Hospital (Wonford) Stroke Services EX2 5DW
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