"Professionalism and empathy"

About: Medway Community Healthcare / Medway on Call Care (MedOCC)

(as a service user),

I had the misfortune to suffer a horrendous bout of food poisoning after a great day out recently.

Dr Malia and his Paramedic colleague (Sorry,I didn’t get your name),  both were very professional, friendly and compassionate.

I was in a terrible state, frightened, and experiencing the very worst symptoms. They gave me anti-emetic medication and advice on managing the symptoms.

Thank you kindly for your professionalism and empathy.

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