"A real credit to their profession"

About: Lagan Valley Hospital / Lisburn Phlebotomy Hub

(as a service user),

I had an appointment at the Phlebotomy Hub & I can't praise the service highly enough, on arrival I was greeted by a really friendly & helpful gentleman who explained that there would be a short wait & to wait in my car & he would get me when required.

Once I was in the Hub again I was met with a really helpful lady who immediately put me at ease, the environment was super clean & not what I expected from the outside. I was treated with respect & compassion throughout my visit & she even got bloods from me on the first attempt which is no mean feat considering my history.

The staff were brilliant & should be extremely proud of the service they provide, a real credit to their profession, thank you.

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Responses

Response from Pedro Ribeiro, Registered Nurse, Phlebotomy Hub, South Eastern HSC Trust last week
Pedro Ribeiro
Registered Nurse, Phlebotomy Hub,
South Eastern HSC Trust
Submitted on 06/03/2025 at 15:44
Published on Care Opinion at 15:44


picture of Pedro Ribeiro

Thank you for taking time to post this lovely compliment. I am so pleased that your experience with us was positive and you found the service to be efficient.

I will pass your message onto the wider team who will also be delighted to receive your feedback

Thank you once again and best wishes.

Pedro Ribeiro, RN Phlebotomy Hub

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