"Above and beyond"

Thank you Paul for visiting me following my falls in the village. I think you found that I had a history of tripping over. I was glad you did not find anything in my home that was a potential trip hazard. Thank you for checking my general health and mobility. This did not identify how I perceive myself.

I feel Paul has gone above and beyond what his remit is as he listens to me and has given me his time which I'm very grateful for.

He let me talk about my thoughts and feelings. You are not the person people see you are the person you are inside. I feel vulnerable, lost and alone at times. 

I felt Paul understood me and was interested in me and that means a lot.