"I was pleasantly surprised at how easy it was"

About: Gartnavel General Hospital / Orthotics

(as the patient),

On a recent visit to Gartnavel Hospital Orthotics department, I was pleasantly surprised at how easy it was.

The NHS nurse, Karen,  was very, very helpful and explained everything I needed to know about the situation. I left my appointment feeling much better about my prognosis and can't thank the staff enough for all their help. 

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Responses

Response from Nikki Munro, Orthotic Clinical Lead/Manager, Orthotic Department, NHS Greater Glasgow and Clyde 2 weeks ago
Nikki Munro
Orthotic Clinical Lead/Manager, Orthotic Department,
NHS Greater Glasgow and Clyde
Submitted on 07/03/2025 at 16:26
Published on Care Opinion at 16:26


Thanks very much for taking the time to give us this positive feedback our service and specifically about Karen.

I'm very pleased that you have had such a positive experience as we work hard to maintain a high standard of care for all our patients.

I will pass this on to Karen and the rest of the team as all staff strive to give our patients the best experience and its always great to hear when we are getting things right as it gives us a real morale boost.

many thanks

Nikki Munro

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