"Highest quality of reception and treatment"

I had a first appointment with the cardiology consultant in Halifax and it was one of the best interactions with the NHS I have had.

The female consultant had the brilliant knack of finding easily understandable metaphors for the complexity of my heart defects that made understanding very possible.

She was also patient and responded to questions patiently and thoroughly.

At a time when the NHS is under both threat and regularly criticised, my experience was of the highest order and instilled confidence that I was receiving the best possible treatment.