"Booking in scan"

About: Maternity care / Early Problem Pregnancy Clinic

(as the patient),

I recently had a miscarriage and received a  booking in letter for my 12-week scan that had been typed 3 days earlier - my miscarriage took place ten days before.

I’ve read previous accounts of this happening before, and obviously nothing has been learnt, and no attempts have been made for Early Pregnancy Problem Clinic and the booking centre to communicate with each other to avoid this happening.  

It might not sound like a big deal to some but receiving that letter and subsequently having to call the receptionist to cancel said appointment and tell them why has really set me back emotionally. 

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Responses

Response from Margarita Caraher, Ward Sister EPPC/Gynae Rapid Access, Integrated Maternity and Women's Health, Southern Health & Social Care Trust 5 days ago
We are preparing to make a change
Margarita Caraher
Ward Sister EPPC/Gynae Rapid Access, Integrated Maternity and Women's Health,
Southern Health & Social Care Trust
Submitted on 10/03/2025 at 09:25
Published on Care Opinion at 09:27


Dear Goldfish2025,

I apologies for your experience of receiving an appointment letter after you had attended Early pregnancy clinic. I will relook at our process for cancelling appointment and address with all staff.

kind regards

Margarita

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